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| FAQ(s) found under Website Administration |
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| How do I log in as a user? |
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This feature has to be activated by the District Site Administrator. To utilize this feature, please have the District Administrator log a Support Ticket with the Subject "Turn on Log in as a user".
When the feature has been activated, all website administrators have the ability to log in as a user. The administrator would do this to update profile information, set up groups, etc. To log in as a user, please follow the steps below:
- Log into the site where the user has an account
- Select Website Administration
- Type the name into “Find a User”
- Select “Find”
- Select the name of the user
- At the top of the user account tab, on the right hand side, click the “Log in as a user” link
- This will open a new window, displaying the site where the user account lives. Login using YOUR log in credentials
- Note: Please make sure to allow pop-ups from this site
- Select OK
- A new window will open where you log in using your regular log in information
- You are now logged in as the user
Please NOTE: Logging in as a user allows website administrators to view and edit personal information. Please use this feature with caution.
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