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| FAQ(s) found under Other |
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| We've been getting complaints that our website takes a long time to load, especially from users on a dial-up Internet connection. Why is this happening and what can we do to help? |
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The time it takes your users to load a website page is related to the page's total download size. The total download size is the sum of all the files that compose the page. These files include images & pictures, scripts, and the code of in the page itself.
A typical SchoolFusion page has a total size under 100 KB. The average dial-up connection is 56.6 kbps. This user should therefore be able to download and view the page in under 15 seconds. Once the first page has been loaded, they will be able to view subsequent pages much quicker due to their browser's cache and the Ajax technology that SchoolFusion employs.
This total download size, however, can increase greatly when uncompressed pictures are uploaded to the page. For example, if you upload a picture directly from your digital camera to your web page, the picture will be around 3 MB (3072 KB). On a 56.6 connection, this page would take over 8 minutes to download and view!
Therefore, we strongly encourage you to compress and shrink all pictures you upload to your web site. The picture should be no larger than how it will actually appear on the web page. The following FAQ has details on how to compress an image:
http://www.schoolfusion.info/faq.php?faq_id=56&category_id=9
WebXact a terrific web page analyzer you can use to discover how large the total download of a web page is:
http://webxact.watchfire.com/
If your web page is of reasonable size, and you are still concerned about the time it takes to view the page, please contact your SchoolFusion representative.
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